Quiz – Competencies required to be an effective and efficient First-Line Manager
This quiz will assess your understanding of concepts learned through lectures 5 to 7
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Question 1 of 10
1. Question
First-Line Managers must have more technical competencies and fewer Human or people skills.
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Question 2 of 10
2. Question
Team members must have fewer technical competencies and more Human or people skills.
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Question 3 of 10
3. Question
Senior managers must have fewer technical and people skills and more conceptional skills.
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Question 4 of 10
4. Question
Which of the following are behavioral indicators for assertiveness?
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Question 5 of 10
5. Question
Communication is the least essential skill a First-Line Manager must develop, and it is the easiest to
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Question 6 of 10
6. Question
Interpersonal sensitivity means to be firm but sensitive, understanding and supportive
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Question 7 of 10
7. Question
Which of the following roles and responsibilities will be part of the FLM's portfolio?
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Question 8 of 10
8. Question
Your success as First Line Manager depends on:
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Question 9 of 10
9. Question
What is the most common mistake in problem-solving?
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Question 10 of 10
10. Question
The First-Line Manager will be responsible for:
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